Returns and refunds
Contact us first so we can review your request and provide the correct return instructions.
Report a problem
If an item arrives damaged, faulty or different from what you ordered, keep the item and packaging and contact us as soon as reasonably possible. Include your order details and clear photos where relevant.
Before returning an item
Do not send an item back without receiving return instructions. Return eligibility, the return address and any applicable costs must be confirmed for your situation.
Refunds
Where a refund is approved, we will confirm the method and expected processing timing with you. Your bank or payment provider may require additional processing time.
Contact us about a return