Frequently asked questions
Clear answers about browsing and ordering from Casa Luxe Co.
Can I order online?
Not yet. The website currently lets you browse products and prepare a basket. Send the basket to us on WhatsApp to confirm availability, delivery and next steps. A basket is not an order or reservation.
Are products in stock?
Availability is confirmed when you contact us. A product appearing on the website does not guarantee current stock.
Where do you deliver?
Delivery may be available across South Africa. The destination, cost and estimated timing must be confirmed before payment.
Read shipping informationCan I return an item?
Contact us before returning anything. Eligibility and instructions depend on the item and circumstances.
Read the returns process